It is nice to let someone who admits an error feel better after doing so...not feel worse. If someone comes to you with an apology, or even just a small oops..., think about what you might say to help them feel okay about their lapse, rather than telling them all the reasons why it really inconvenienced you, or made you look bad, or disserved you. You will yearn for the same grace for another some day. — Neale Donald Walsch
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